Orders are typically processed within 2-3 days. Shipping times vary depending on location, and costs are determined by size and weight of the product purchased. Shipments are made via FedEx Ground or FedEx International, and we will provide tracking numbers for all shipments.
Lost or Stolen Packages
Kandahar Treasure is not responsible for replacing lost or stolen packages, if FedEx verifies delivery of the package to the shipping address specified by the customer.
Returns & Refunds
If you are not completely satisfied with your purchase please contact us at firstname.lastname@example.org before shipping your product(s) back to us. Return orders will be accepted for exchange or company credit within 7 business days of you receiving your order.
Please note that the customer will incur all shipment costs in connection with any order and all shipping charges are non-refundable. Please allow up to 14 business days for Kandahar Treasure to receive your return and process your request.
Damaged or defective goods should be reported to Kandahar Treasure via email@example.com within 3 business days of receipt. Please do not ship damaged products back to Kandahar Treasure unless requested to do so. A refund will be issued to your account or you will be shipped a replacement product once the damaged product has been returned and examined. Kandahar Treasure will credit round-trip shipping costs in connection with any order that arrives damaged.